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As part of the federal child support program, DRS provides assistance to a person who wishes to file a support action against a parent. This free service is provided on a first come, first served basis and no appointment is needed. Support actions may also be submitted to DRS by filing electronically through the PA Child Support Website www.childsupport.state.pa.us.
Appointments may be needed for clients who need to file the support action to another state. Whether you start the process online or by coming into the office, DRS employees will confirm the information and request any additional information, if necessary. DRS will also accept and file support complaints which have been prepared by your attorney.
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Either party can file a Petition for Modification of an existing support order at any time that a party believes that a substantial change of circumstances has occurred. If you think the circumstances have changed in your case and you want a conference scheduled in DRS, you can:
If you are not sure whether to file for modification of your support order, you can:
Once a Petition for Modification is filed in DRS, a conference will be scheduled. Notice of the date, time and location of the conference will be mailed to all parties. Parties filing for modification of the support order should be aware that after information is presented, the support order will be modified in an appropriate manner based on the support guidelines.
If parties reach an agreement to modify a support order and do not want to have a conference, the parties may appear together in DRS during regular business hours. Before preparing an agreement for the parties to sign, the Conference Officer must calculate what a support award would be under the statewide support guidelines – this is a requirement of the child support program to make sure that the agreement is entered with full disclosure and informed consent. Parties should bring with them information about their income, any child care costs or health insurance premiums.
The defendant / obligor (parent ordered to pay support) should make the first support payment at the initial support conference. This payment can be in any amount, please discuss this with the conference officer. At the initial support conference, DRS employees will accept cash payments, money orders, or personal checks.
After the support order is established, an income withholding order will be issued to the defendant’s / obligor’s employer to deduct the support from wages or other forms of income. It usually takes several weeks for this to go into effect. At the conference, the conference officer will give you temporary payment coupons and payment instructions on how to make ongoing support payments to the Pennsylvania Support Collection and Disbursement Unit (PA SCDU) until the support is deducted from your paycheck.
PA SCDU accepts personal checks, money orders, or cashier checks by mail. Please refer to the Income Attachment Notice for more information regarding income withholding orders.
If you are self-employed, you will continue to make your monthly support payments to PA SCDU and will receive monthly coupons from them to send with your payment. If you have a checking or savings account and would like to establish a regular, recurring withdrawal from that account to pay your support payment, you would need to establish an account with ExpertPay. There is no charge for payments sent to the Pennsylvania State Collection and Disbursement Unit (PA-SCDU). Once the account is established, please allow seven (7) days for the payment to be received by the PA-SCDU.'
Any defendant / obligor can make payments using a credit card (MC, Visa, Discover) by calling PA SCDU at 800-955-2305. You may also make payments online at www.e-childspay.com. Please note that a convenience fee is charged for all credit card payments.
Credit card payments can also be made at www.moneygram.com. A convenience fee is charged depending on the amount of payment. Cash payments can be made at MoneyGram kiosks located at select CVS, ACME, Walmart and Wegmans. A processing fee of $3.99 is charged. Payments are to be made to PA SCDU (code #14677).
You may visit your banking institution to establish electronic bill pay by presenting your 10 digit member identification number and providing your banking institution with the SCDU address: PA SCDU, PO Box 69110, Harrisburg, PA 17106.
Support payments made by check or money order must be made payable to PA SCDU and must be mailed to: PA SCDU P.O.Box 69110 Harrisburg, PA 17106-9110
To insure prompt and accurate processing, payments must include the defendant's / obligor’s PACSES Member Number (call DRS Customer Service if you need this information) or Social Security Number in order to be processed.
Please call DRS Customer Service at 717-299-8141 during business hours if you have any questions about how to make payments or need information on how to make cash payments.
Medical Support PolicyMedical Enforcement Request Form - Plaintiff
While the DRS is unable to address issues pertaining to custody or visitation you may obtain information by visiting the Court Self Help Center Application for Child Support Legal Services
Medical Support PolicyMedical Enforcement Request Form - Defendant
While the DRS is unable to address issues pertaining to custody or visitation you may obtain information by visiting the Court Self Help Center
If you currently receive support and do not receive cash public assistance benefits you may request that your case be closed. Complete the request for closure click here and indicate if you wish for any current back support to be paid before the case is closed or if you wish for any support owed to be forgiven.